How much does shipping cost?
Shipping is FREE. As long as you are ordering for delivery within Nigeria, the United States, the United Kingdom or Canada, you’ll get shipping at no additional cost. It does not matter whether you order 1 game or 100 games, your shipping is FREE.
How long does it take for me to receive my order?
Please, allow for 1 business day for us to process and fulfill your order. Once your order is fulfilled, we will ship out immediately. Normally, you can expect to receive your order within:
- 1 - 2 business days in Lagos and Abuja, Nigeria
- 5 - 7 business days in Rest of Nigeria
- 5 - 7 business days in Canada
- 5 - 7 business days in the United Kingdom
- 5 - 7 business days in the United States
What happens if my order gets lost, returned or delayed?
If your order does not get to you in the estimated time, please let us know and we will do our best to get you another order as quickly as possible. Please, allow one or two more days outside the estimated time just in case they get to you slightly later than expected. If we attempt a delivery of your item and no one is available to receive it or grant us access to your mailbox, we will notify you of this and charge you a delivery free to repeat the delivery attempt.
How do I check the status of my order?
If you live in the United States, you will be able to track your order in the confirmation email that we sent to you by email. The confirmation has a link with the tracking number and the shipping company that’s handling your delivery. If you live in Canada, Nigeria and the United Kingdom, we are not able to send tracking numbers as your games are sent by regular shipping.
If your game does not get to you within the estimated time, please contact us at email@example.com with your name and order number.
Can you ship to a P.O Box?
We cannot deliver to P.O Box addresses. Please ensure that your address is either a commercial or residential address and that whoever is in charge of receiving parcels is notified of your impending delivery.